Peptiology Returns Policy

At Peptiology, product quality and customer safety are our highest priorities. Due to the sensitive nature of our peptide products, we maintain strict protocols to ensure sterility and integrity. For this reason, we do not accept returns or exchanges unless the item is defective.

Non-Returnable Items

All peptide products are considered final sale and are non-returnable and non-refundable once shipped, except in cases where the item is faulty or damaged upon arrival. This policy is in place to protect our customers and uphold the highest standards of product sterility and quality control.

Defective or Damaged Items

If you believe your item is defective, please contact us within 7 days of receiving your order by emailing [your support email] with your order number, a description of the issue, and clear photographs of the product and packaging.

Upon verification, we may offer a replacement or a full refund. Peptiology reserves the right to request that defective products be returned for inspection before a refund or exchange is processed.

Legal Notice

This policy complies with applicable consumer laws. Your statutory rights are not affected.